Privacy Policy

This Privacy Policy discloses the privacy practices for SmartSaver website (collectively, the "website" is located at http://www.smartsaver.my).
Your privacy is critically important to us. At SmartSaver we have a few fundamental principles:

  • We don't ask you for personal information unless we truly need it. (We can't stand services that ask you for things like your gender or income level for no apparent reason.)
  • We generally don't share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don't store personal information on our servers unless required for the on-going operation of one of our services.
  • The following explains what information we collect from you (the "User" or the "End User") and how we use that information

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, LEAVE THIS PAGE AND DO NOT ACCESS THE WEBSITE.

What data we collect and why

Our vision is to maximize the rewards for all of SmartSaver's members and to provide as many member benefits as possible. The key way in which SmartSaver provides value is to share with members the commissions we receive from our affiliated stores. The information we collect (name, email address, and IC number) is used to track and accurately transfer the Cash Point members earned to their account.

Additionally, we may use information on the stores you visit or the offers you view on http://smartsaver.my to select special offers that will be relevant to you. Except at an aggregate level, however, we do not share that information with our store partners or other third parties.

Finally, SmartSaver collects data on the devices that access or attempt to access our websites. This device data is used in conjunction with a third party security partner to identify and prevent fraudulent activity and does not include personally identifiable information.

Who sees your personal information?

We will share your personal information with third parties only in the ways that are described in this privacy notice. We do not sell your personal information to third parties.

Only a very limited number of our employees ever have access to your personal information. We may use third‐party contractors or vendors to help us provide some of our services. If we need to disclose personal information for them to provide the services, it is with the requirement that the information will be kept confidential and used only to provide those services. In addition, our affiliates, subsidiaries, service providers, and other entities may collect personal information about your browsing habits over time and across different Web sites when you use our website.

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us or to protect us and our members from losses.

While browsers allow you to disable the usage of cookies, we do not change our practices in response to a "Do Not Track" signal in the http header from your browser or mobile application.

If we (or one of our affiliated companies) are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice this website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

How we keep your information secure

The security of your personal information is important to SmartSaver. SmartSaver.my uses a secure, encrypted connection (called an SSL connection) on all pages where you access or transmit personal information.

Your privacy with SmartSaver

SmartSaver will never ask for your username, password or any other personal information in an unsolicited phone call, email or letter. Furthermore, any contact with SmartSaver customer service in which personal information is exchanged with a customer service representative will be used only for the purpose of satisfying your request. Any personal information you provide will not be recorded or used for any reason beyond that of the stated request.

If we change our privacy policy, we will post a change notice to this privacy statement and other appropriate places. We reserve the right to modify this privacy statement at any time, so please review it regularly. If we make changes to this policy, we will notify you, by email, or by means of a notice on our home page.

Your privacy with our stores and advertisers

SmartSaver does not record personal information passed from our members to affiliated stores. Order information, including order numbers and amounts, may be available to SmartSaver, the store, or third party affiliate program management companies for accurate tracking purposes, but these information will not be released by SmartSaver to other parties.

SmartSaver contains links to various other sites. Each of these sites has a privacy policy that may differ from that of SmartSaver. If you wish to receive special offers directly from a store, neither this privacy policy nor our opt-out policy applies to those communications. Instead, please refer to the relevant store's privacy and opt-out policy.

Our policies on email

SmartSaver sends two types of email to members: customer service emails required to maintain the SmartSaver program (like Cash Point redemption); and promotional emails that feature exceptional offers. You may choose not to receive promotional emails at any time by clicking the "unsubscribe" link in an email.

SmartSaver does not support spamming and we explicitly prohibit it in our Terms & Conditions. If you would like to report an incident of spamming, please contact us. We will investigate and take suitable action.

Cookies and how are they used

Cookies are small text files that a web site can write to your computer. We may use cookies to identify you and allow you to log in once to SmartSaver and shop without having to log in again. Cookies are also used by many of our merchants to identify you as a SmartSaver member.

SmartSaver requires its members to have cookies enabled in order to accumulate Cash Point and Reward Point rewards.

Your choices and responsibilities

Periodically we may send you emails on new features or special offers. On every one of these emails you will be given the choice to unsubscribe from SmartSaver's promotional mailings. Simply follow the directions in any of our emails.

It is the member's responsibility to update and maintain accurate contact information in their account. You can make changes by visiting your account page and update your information. Email and street addresses that are entered into a member's personal profile page are the addresses that will be used for all contact. SmartSaver is not responsible for any loss that may arises as a result of an incorrect addresses provided by you.

We will post all changes to this Privacy Agreement here at our site. You are responsible for checking periodically on policy updates.

Please feel free to contact us if you have any questions about our Privacy Policy or our information practices. You may contact us at support@smartsaver.my.

Integrity

SmartSaver knows that your word is who you are and integrity is the cornerstone of any enterprise whether public, private or personal. As such, you have our word that we will protect your privacy and safeguard your shopping at all times.

Privacy Policies of Third Party Websites

This Privacy Policy only addresses the use and disclosure of information we collect from you on www.smartsaver.my. Other websites that may be accessible through this Website have their own privacy policies and data collection, use and disclosure practices. Therefore, if you link to any such website, we urge you review the website's privacy policy as we cannot be responsible for the policies or practices of third parties.

Miscellaneous Privacy Issues

Children under the age of 18 may not use the Website. SmarSaver does not knowingly collect personal information from minor children. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information on this Website without their permission.

Contacting Us

If you have any questions about our Privacy Policy, or feel that this site is not following its stated information policy, please contact us.

I SYNERGY INTERNATIONAL (M) SDN BHD ("SMARTSAVER")
Unit 20-10, Tower A, The Vertical Business Suite,
Avenue 3, Bangsar South,
No. 8, Jalan Kerinchi,
59200 Kuala Lumpur, Malaysia.
Email: support@smartsaver.my

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